CoherenceIQ · Deep Dive Consulting LLC · Effective Date: April 22, 2026
This Privacy Policy describes how Deep Dive Consulting LLC ("we," "us," or "our") collects, uses, and protects your information when you use the CoherenceIQ mobile application and website (collectively, the "Service"). We handle personal data, including health and biometric data, with care and in accordance with applicable law.
Account Information. When you sign in with Apple, we receive your name and email address. If you choose Apple's "Hide My Email" relay, we receive a private relay address. We store this information to authenticate you and personalize your experience.
Biometric and Health Data. The Service uses compatible Bluetooth sensors (for example, a Polar H10 chest strap, a Polar Verity Sense armband, or a Muse S EEG headband) to measure cardiac and brainwave activity during meditation. See Section 2 for important details.
Apple Health Data. If you grant permission, we read sleep duration and deep sleep percentage to provide context for session scoring. We also read self-reported sleep quality and stress level if you enter them before a session.
Session Data. We store records of your meditation sessions, including duration, timestamps, session scores, skill measurements, and progress over time.
Meditation Audio and Transcripts. When you import a meditation audio file into the Service, the file is transcribed so the Service can identify which coherence skills the meditation asks you to practice in each phase. These skill phases are what the Service uses to score your effectiveness during each phase of a session. Transcription is performed on a secure server by OpenAI (see Section 6); audio is not retained after transcription.
Usage Data. We collect information about how you use the Service, including features accessed and app performance data, to improve the Service.
Important. CoherenceIQ collects and processes biometric identifiers and health-related data. Under the EU General Data Protection Regulation (GDPR) Article 9 and the UK Data Protection Act 2018, this is "special category" data. Under Illinois, Texas, Washington, and other U.S. biometric privacy laws, it is "biometric information." We process this data on the basis of your explicit consent, given when you create an account and begin sessions.
By using CoherenceIQ, you provide your explicit consent to the collection and processing of biometric and health data as described in this policy.
The Service uses computed metrics (HBCI scores, HRV coherence values, brainwave band power levels, phase scores, session duration, and skill measurements), optional self-reported sleep and stress inputs, HealthKit sleep summary data (total hours and deep sleep percentage, if enabled), and meditation metadata (name, blueprint phases, instruction context) to produce your session feedback.
Raw biometric waveforms are never transmitted to third parties. Only computed scores and metrics are sent to sub-processors, and only as needed to provide the Service.
Some Service features use third-party AI models (see Section 6). Those providers do not use your data to train their models.
Your data is stored using Supabase, a SOC 2 compliant platform with infrastructure in the United States. Data is encrypted in transit using TLS and encrypted at rest. We follow industry-standard security practices, including row-level security, least-privilege access controls, and multi-factor authentication for administrative access.
We use the following service providers to operate the Service. Each has its own privacy policy, which governs its use of data it receives from us.
| Provider | Purpose | Data category |
|---|---|---|
| Supabase (US) | Database, authentication, file storage | Account, session, health (derived) |
| Anthropic (US) | AI-assisted features | Session metrics, profile summaries (no raw waveforms) |
| OpenAI (US) | Audio transcription (skill-phase mapping); embeddings | Imported meditation audio; text embeddings |
| Resend (US) | Transactional email (welcome, account recovery) | Email address, first name |
| Sentry (US) | Error reporting and crash diagnostics | Technical diagnostic data, no biometric waveforms |
| RevenueCat (US) | Subscription management and entitlement checks | Anonymous user ID, subscription status |
| Apple (US) | Sign In with Apple; App Store payments; HealthKit | Name, email, subscription, HealthKit read scopes you authorize |
| Vercel (US) | Website and API hosting | Request metadata, standard server logs |
Our sub-processors are located in the United States. If you use the Service from the European Economic Area, the United Kingdom, or another jurisdiction outside the United States, your personal data will be transferred to and processed in the United States. Where required, these transfers are governed by the European Commission's Standard Contractual Clauses (SCCs) incorporated into our agreements with our sub-processors, or by equivalent mechanisms recognized under applicable law.
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law.
You have the right to access, correct, delete, or export your personal data, and the right to restrict or object to processing, at any time.
Residents of the European Economic Area and the United Kingdom additionally have the right to lodge a complaint with a supervisory authority. Residents of California, Illinois, Texas, Washington, and other U.S. states with applicable privacy laws have the rights afforded by those laws, including the rights specific to biometric information.
To exercise any right, contact us at privacy@coherenceiq.app. We will respond within the timelines required by applicable law.
CoherenceIQ does not set a minimum age for use, because meditation is beneficial at any age. We do not run third-party advertising networks, we do not sell personal data, and we do not use personal data for behavioral advertising. If you are a parent or guardian of a minor who uses the Service, you may contact us at any time to review, correct, or delete that minor's personal data. If you believe we have collected data from a child in a manner that does not comply with applicable law, please contact us and we will respond promptly.
CoherenceIQ is a wellness and biofeedback product for self-awareness and practice tracking. It does not diagnose, treat, cure, or prevent any medical condition. The Service is not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical concern, consult a qualified healthcare provider.
We may update this Privacy Policy from time to time. We will post the updated policy with a new effective date and, where changes are material, notify you in-app or by email. Continued use of the Service after a change constitutes acceptance of the updated policy.
Deep Dive Consulting LLC
Privacy: privacy@coherenceiq.app
Data Protection contact (EU/UK inquiries): privacy@coherenceiq.app