Privacy Policy

CoherenceIQ · Deep Dive Consulting LLC · Effective Date: April 1, 2026

This Privacy Policy describes how Deep Dive Consulting LLC ("we," "us," or "our") collects, uses, and protects your information when you use the CoherenceIQ mobile application ("App"). We are committed to protecting your privacy and handling your data with care.

1. Information We Collect

Account Information: When you sign in with Apple, we receive your name and email address. If you choose Apple's "Hide My Email" feature, we receive a private relay address. We store this information to personalize your experience.

Biometric Data: The App uses your Muse S Gen 2 EEG headband and Polar H10 heart rate monitor to measure brainwave activity and cardiac data during meditation sessions. See the Biometric Data section below for important details about how this data is handled.

Health & Wellness Data: If you connect Apple Health, we read sleep duration and deep sleep percentage to provide context for your AI coaching. We also collect self-reported sleep quality and stress levels if you provide them before sessions. This data is stored in your account and transmitted to Anthropic for AI analysis as described in Section 4.

Session Data: We collect records of your meditation sessions, including duration, timestamps, session scores, skill measurements, and progress over time.

Usage Data: We collect information about how you use the App, including features accessed and app performance data, to improve the App experience.

2. Biometric Data — Special Notice

Important: CoherenceIQ collects and processes biometric identifiers and biometric information as defined under applicable biometric privacy laws, including the Illinois Biometric Information Privacy Act (BIPA) and similar laws in Texas and Washington state.

Raw EEG waveform data and raw cardiac waveform data are processed locally on your device during sessions and are not transmitted to our servers.
Computed scores and metrics derived from your biometric signals (such as HBCI scores, HRV values, and skill scores) are stored in our secure cloud database to power your progress tracking.
We do not sell, lease, trade, or profit from your biometric data.
We do not share biometric data with third parties except as necessary to provide the App services (see Third-Party Services below).
Biometric data is permanently deleted upon account deletion. To request deletion, go to Settings → Delete Account within the App.
We retain biometric-derived data only for as long as necessary to provide the App services or as required by law.

By using CoherenceIQ, you consent to the collection and processing of biometric data as described in this policy.

3. How We Use Your Information

Provide and personalize the App experience
Generate AI-powered post-session analysis and coaching
Track your meditation practice progress over time
Process subscription payments
Provide customer support
Improve App performance and features
Comply with legal obligations

4. AI-Powered Analysis

CoherenceIQ uses Anthropic's Claude API to generate personalized post-session analysis and coaching. To provide this service, the following data is transmitted to Anthropic's servers for processing:

Session metrics: HBCI scores, HRV coherence values, brainwave band power levels (delta, theta, alpha, beta, gamma), phase scores, session duration, and skill measurements
Pre-session context: self-reported sleep quality and stress level (if provided), and HealthKit sleep data (total hours and deep sleep percentage) if you have connected Apple Health
Practitioner profile: your practice patterns, strongest and developing skills, and session history summaries
Meditation metadata: meditation name, blueprint phases, and instruction context

Raw biometric waveform data (raw EEG signals, raw heart rate signals) is never sent to Anthropic. Only computed scores and metrics are transmitted.

Anthropic processes this data solely to generate your analysis and does not use it to train AI models. AI-generated analyses are stored in your account for your review. For more information, see Anthropic's Privacy Policy.

5. Data Storage and Security

Your data is stored using Supabase, a SOC 2 compliant database platform with servers located in the United States. All data is encrypted in transit using TLS and encrypted at rest. We implement industry-standard security practices to protect your information.

6. Third-Party Services

We use the following third-party services to operate the App:

Supabase — Database and authentication infrastructure
Anthropic — AI analysis and coaching (session metrics and practitioner context as described in Section 4; no raw biometric waveform data)
OpenAI — Audio transcription of meditation recordings for phase mapping (audio is processed and not stored by OpenAI)
RevenueCat — Subscription management and billing (subscription status and anonymous user ID only)
Apple — Authentication via Sign In with Apple

Each of these services has its own privacy policy governing their use of data.

7. Data Retention

We retain your account data and session history for as long as your account is active. If you delete your account, we will permanently delete your personal data and biometric-derived data within 30 days, except where retention is required by law.

8. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or withdraw consent for biometric data processing. When you request data deletion, all session data, biometric-derived metrics, AI analyses, practitioner profiles, uploaded audio files, and HealthKit-derived data are permanently removed from our servers.

To exercise these rights, contact us at: privacy@coherenceiq.app

Illinois, Texas, and Washington state residents have additional rights under applicable biometric privacy laws. Please contact us to exercise those rights.

9. Children's Privacy

CoherenceIQ is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use of the App after changes constitutes acceptance of the updated policy.

11. Contact Us

Deep Dive Consulting LLC
Email: privacy@coherenceiq.app