CoherenceIQ · Deep Dive Consulting LLC · Effective Date: April 22, 2026
By creating an account, downloading, installing, or using the CoherenceIQ mobile application or website (collectively, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree to these Terms, do not use the Service. These Terms are a legal agreement between you and Deep Dive Consulting LLC ("Company," "we," "us," or "our"). Where you create an account, you affirmatively accept these Terms and our Privacy Policy at signup.
Section 15 contains a binding arbitration provision and a class-action waiver that affect your legal rights. Please read it carefully.
CoherenceIQ is a wellness and biofeedback product that pairs with compatible Bluetooth sensors (heart rate monitors and EEG headbands) to measure coherence during meditation and provide scoring, feedback, and practice tracking.
IMPORTANT. CoherenceIQ is a wellness and self-awareness tool. It is NOT a medical device and does NOT diagnose, treat, cure, or prevent any medical condition. Scores and feedback are for informational and self-improvement purposes only. Do not use the Service as a substitute for professional medical advice. Consult a qualified healthcare provider for medical concerns.
The Service is open to users of all ages. Meditation is beneficial at any age, and we do not set a minimum age for use. If you are under 18, you should use the Service with the involvement of a parent or guardian. If you are a parent or guardian of a minor user, you may contact us at privacy@coherenceiq.app to review, correct, or delete that minor's personal data. We do not run third-party advertising networks and we do not sell personal data. See our Privacy Policy for details.
You may register using Sign In with Apple. You are responsible for maintaining the confidentiality of your account and for activity under your account, and you agree to notify us promptly of any unauthorized use.
Free tier. The Service offers free access to portions of the meditation library and basic playback.
Premium subscription. Full access to real-time coherence scoring, session feedback, and progress tracking requires a paid subscription.
Plans.
Free trial. New subscribers may be eligible for a free trial. Trial eligibility is determined by Apple and may not be available to users who have previously subscribed.
Billing. Payment is charged to your Apple ID at purchase confirmation. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current subscription period. Manage and cancel through your Apple ID account settings.
Refunds. Refund requests are handled by Apple in accordance with their policies.
Price changes. We may modify subscription prices with reasonable advance notice.
Full functionality requires compatible third-party hardware (such as a Polar H10, Polar Verity Sense, Wahoo TICKR FIT, Scosche Rhythm24, or Muse S). These devices are sold separately by their manufacturers and are subject to their own terms and warranties. We are not responsible for the performance, availability, or compatibility of third-party hardware.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
The Service, including its software, content, design, and all intellectual property rights therein, is owned by Deep Dive Consulting LLC and is protected by copyright, trademark, and other laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your personal, non-commercial use.
Meditation audio and other third-party content available through or imported into the Service may be owned by third parties and is subject to separate licensing terms. When you import meditation audio, you represent that you have the right to use that audio with the Service.
CoherenceIQ is an independent product of Deep Dive Consulting LLC. Unless expressly stated, the Service is not affiliated with, sponsored by, or endorsed by any meditation teacher, author, researcher, publisher, or organization whose work or methodology the user may find relevant to their practice. References to general concepts from the coherence-meditation field are for educational context and are not claims of affiliation.
If you believe content made available through the Service infringes your copyright, please send a notice complying with 17 U.S.C. § 512(c) to our designated agent:
DMCA Agent, Deep Dive Consulting LLC
Email: legal@coherenceiq.app
Your notice must include your signature, identification of the copyrighted work, identification of the allegedly infringing material, your contact information, a statement of good-faith belief that the use is not authorized, and a statement under penalty of perjury that the information is accurate and you are authorized to act.
Your use of the Service is subject to our Privacy Policy, which is incorporated by reference. By using the Service, you consent to the collection, use, and storage of your data as described there.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT SCORES OR FEEDBACK WILL BE ACCURATE OR SUITABLE FOR ANY PURPOSE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DEEP DIVE CONSULTING LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
You agree to indemnify, defend, and hold harmless Deep Dive Consulting LLC and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of your use of the Service, content you submit, or your violation of these Terms.
Please read this section carefully.
(a) Agreement to Arbitrate. You and Deep Dive Consulting LLC agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms, including the scope, applicability, or enforceability of this arbitration provision, shall be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court, except as set out in subsection (d).
(b) Arbitration Procedure. Arbitration will be conducted by a single arbitrator. The seat of arbitration is Boston, Massachusetts. Proceedings may be conducted remotely. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
(c) Class-Action Waiver. You and Deep Dive Consulting LLC each agree that any dispute will be arbitrated on an individual basis only. Neither party may bring, participate in, or serve as a representative in any class, collective, or representative action. The arbitrator has no authority to consolidate claims or preside over any form of representative proceeding. If this class-action waiver is found unenforceable, then the entire arbitration clause in this Section 15 shall be void and the parties shall litigate in the courts designated in Section 16.
(d) Small-Claims and Injunctive Relief Carve-Outs. Either party may bring an individual claim in small-claims court if it qualifies. Either party may also seek injunctive relief in court to protect intellectual property or account security without waiving this arbitration clause.
(e) Opt-Out. You may opt out of this arbitration agreement by emailing legal@coherenceiq.app within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email in the body. Opting out does not affect any other provision of these Terms.
(f) Limitation Period. Any claim arising out of or related to the Service or these Terms must be filed within one (1) year after the claim accrues; otherwise it is permanently barred.
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-laws principles. Claims not subject to arbitration under Section 15 shall be brought exclusively in the state or federal courts located in Massachusetts, and you consent to personal jurisdiction there.
We may suspend or terminate your account and access to the Service at our discretion, with or without cause, and with or without notice. You may terminate your account at any time through Settings → Delete Account in the App.
We may modify these Terms by posting the updated Terms with a new effective date. Material changes will be announced in-app or by email. Continued use of the Service after a change constitutes acceptance of the updated Terms, except that changes to Section 15 (Arbitration) are prospective only and will not apply retroactively to claims of which a party has already given notice.
You may not use the Service in violation of U.S. export control or sanctions laws, and you represent that you are not located in a country subject to a U.S. government embargo and are not on any U.S. government restricted-party list.
If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force. These Terms constitute the entire agreement between you and Deep Dive Consulting LLC concerning the Service. A waiver of any provision is not a continuing waiver.
Deep Dive Consulting LLC
Email: legal@coherenceiq.app